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DHL International Shipping

Shipping 

A starting delivery fee of €28 will apply for all international orders via our courier partners DHL. Our fee increases with the order value but becomes more economical as the order value increases. 

We offer free international delivery on orders values that exceed €507.

Our product is bespoke and assembled in Cape Town so orders within Cape Town are usually delivered in 5 working days. Other major centres will be 7 - 10 working days. Outlying towns, regional areas and international can take between 10 - 20 working days respectively.Our product is bespoke and assembled in Cape Town so orders within Cape Town are usually delivered in 5 working days. Other major centres will be 7 - 10 working days. Outlying towns, regional areas and international can take between 10 - 20 working days respectively. over $400. 

Returns - Please click here to arrange a return. In this instance please understand that we will ask for you to cover the cost of the courier back to us. We will issue the exchange/return/refund once we have received the item and assessed its condition. Please note we have a 30 day returns policy from confirmation of delivery. Any returns post the 30 day period will not be honoured. 

Refunds - If you decide that you no longer want the item then please note we can only issue a refund if the item is unused. Please note we have a 30 day refund policy from confirmation of delivery. Any refunds post the 30 day period will not be honoured. In this instance please understand that we will ask for you to cover the cost of the courier back to us. We will issue the refund once we have received the item and assessed its condition. When issuing a refund we will process the refund back to you using the same payment method which was used for the order. Please note that refunds to credit cards can take 14 days to reflect back in your account.